Policies

CLEANING POLICY

All employees are aware of and are following the AHLA cleaning standards before and after every guest’s stay, which includes sterilizing each room with CDC-approved chemicals methods. Our utmost priority is the health and well-being of our guests and staff. 

CANCELLATION POLICY 

Should you need to cancel your reservation, a refund can be made if we receive notice more than 14 days prior to the arrival date. After that, a refund will be made based on our ability to rebook your accommodations.  All cancellations are subject to a $50.00 non-negotiable cancellation fee applied to all 1 to 3-night stays and $100.00 non-negotiable cancellation fee for all stays 4 nights and longer. If you wish to avoid the cancellation fees, we can rebook the stay or issue a voucher to be used toward a future stay, as long as you notify us more than 14 days prior to arrival. We strongly advise the purchase of travel insurance, including cancellation insurance.

DEPOSITS POLICY 

We collect 50% deposit to hold all reservations. Deposits are applied to your stay and the remaining balance is collected at the end of the stay. Deposits will be refunded only if the cancellation is requested prior to 14 days before arrival, or if you can show that there is an emergency circumstance.

SMOKING POLICY

The Whalewalk Inn is a no-smoking facility and if it comes to our attention that someone has smoked, cigarettes, cigars, marijuana, or vape pen in their room a service charge of $200.00 will be added to the bill.

CHILDREN AT THE INN

We accept children 10 and over, the encourage families to enjoy the Guest House West suite is our family-friendly suite. Infants 24 months and under can be accommodated, we strongly recommend the Guest House East suite for these families. Please contact us for more information about which rooms can accommodate an additional person if need be. No lifeguard is on duty at the pool.  Children must be accompanied by an adult at all times.

ADDITIONAL INFORMATION

Fireplaces are shut off for the summer (typically June 15-Sept. 15) due to it being a source of heat in the room, and this would counteract the  Air Conditioning that is turned on in those buildings. 

Two-night minimum stay during the season and weekends off-season.
Three-night minimum stay on holiday weekends.

Sorry, no pets are permitted in any room, to ensure that all humans can enjoy every room.

Off-Season rates begin the Tuesday after Columbus Day Weekend and end the Thursday before Memorial Day Weekend. We are closed for the season from Dec 1- March 30 annually. 

All rates are based on double occupancy.  Additional guests are charged at $30.00 per child under 18 and $50.00 per Adult. Rates subject to change without notice.