Policies

CLEANING POLICY

All employees are aware of and are following the AHLA cleaning standards before and after every guest’s stay, which includes sterilizing each room with CDC-approved chemicals. We clean our public areas multiple times a day as well. Our utmost priority is the health and well-being of our guests and staff. We follow all guidelines issued by the State with regard to social distancing. We request that you wear a mask when you are inside the buildings, or in areas where 6 ft distance will be difficult to maintain. We will be wearing them too! 

CANCELLATION POLICY 

There is $50.00 non-negotiable cancellation fee applied to all 1 to 3-night stays and $100.00 non-negotiable cancellation fee for all stays 4 nights and longer. These are used to pay credit card and administration fees associated with each reservation. We do our best to be flexible, and understanding and offer change of reservation dates, as well as vouchers, to be applied to a future stay, to all guests before we issue a cancellation. We strongly advise the purchase of travel insurance, including cancellation insurance.

DEPOSITS POLICY 

We collect 50% deposit to hold all reservations. Deposits are applied to your stay and the remaining balance is collected at the end of the stay. Deposits will be refunded only if the cancellation is requested prior to 14 days before arrival, or if you can show that there is an emergency circumstance. In the event of a COVID-19 related issue, we offer a change of date or voucher to be used towards a future stay. 

SMOKING POLICY

The Whalewalk Inn is a no-smoking facility and if it comes to our attention that someone has smoked, cigarettes, cigars, marijuana, or vape pen in their room a service charge of $200.00 will be added to the bill.

CHILDREN AT THE INN

We accept children 10 and over, the encourage families to enjoy the Guest House West suite is our family-friendly suite. Infants 24 months and under can be accommodated, we strongly recommend the Guest House East suite for these families. Please contact us for more information about which rooms can accommodate an additional person if need be. No lifeguard is on duty at the pool.  Children must be accompanied by an adult at all times.

ADDITIONAL INFORMATION

Two-night minimum stay during the season and weekends off-season.
Three-night minimum stay on holiday weekends.

Sorry, no pets permitted.

Off-Season rates begin the Tuesday after Columbus Day Weekend and end the Thursday before Memorial Day Weekend. We are closed for the season from Dec 1- March 30 annually. 

All rates are based on double occupancy.  Additional guests are charged at $30.00 per child under 18 and $50.00 per Adult. Rates subject to change without notice.