Policies

CLEANING POLICY

We are following the AHLA cleaning standards before and after every guest’s stay, which includes sterilizing each room with CDC approved chemicals. We will be cleaning our public areas multiple times a day as well. Our utmost priority is the health and well being of our guests and staff. We will be following all guidelines issued by the State with regard to social distancing, and we will have markers noting the 6 ft spacing required. We request that you wear a mask when you are inside the buildings, or in areas where 6 ft distance will be difficult to maintain. We will be wearing them too! 

CANCELLATION POLICY 

We encourage guests to be as flexible and understanding as possible with collecting and refunding deposits, especially in these difficult times. We strongly encourage guests to consider postponing or asking for a voucher equal to their deposit, to be used towards a later stay. The $50.00 cancellation fee applied to all 1 to 3-night stays and $100.00 cancellation fee for all stays 4 nights and longer are non-negotiable as these are used to pay credit card and administration fees associated with each reservation. We strongly advise the purchase of travel insurance including cancellation insurance.

DEPOSITS POLICY 

We have traditionally collected 50% deposit to hold all reservations. Deposits are applied to the end of the reserved stay and will be refunded only if cancellations are made 14 days before the scheduled date of arrival or if the room can be rebooked.

SMOKING POLICY

The Whalewalk Inn is a no smoking facility and if it comes to our attention that someone has smoked in their room a service charge of $200.00 will be added to the bill.

CHILDREN AT THE INN

We accept children 10 and over, the Guest House West suite is our family-friendly suite. Infants 24 months and under can be accommodated, we strongly recommend Guest House East suite. Please contact us for more information about which rooms can accommodate an additional person if need be. No lifeguard is on duty at the pool.  Children must be accompanied by an adult at all times.

ADDITIONAL INFORMATION

Two night minimum stay during the season and weekends off-season.
Three night minimum stay on holiday weekends.

Sorry, no pets permitted.

Off-Season rates begin the Tuesday after Columbus Day Weekend and end the Thursday before Memorial Day Weekend.

All rates are based on double occupancy.  Additional Guest are accepted only in the Guest House West Suite and are charged at $30.00 per child under 18 and $50.00 per Adult.
Rates subject to change without notice.